Before QuotaPath: Lack of Usability
As Moxo’s team and comp plans evolved, their existing commission tool became more of a burden than a solution.
“It was a very heavy lift for me as the RevOps leader… trying to teach anyone how to use it was like teaching a different language,” said Emma.
The back-end complexity caused version control issues, confusion around historical payouts, and made it difficult to scale the system to other departments.
“It just got clunky and messy,” Emma said, adding that current calculations differed “wildly” from historicals, which raised concern.
What’s more, Emma and her team still had to rely on spreadsheets in addition to their commission tool because their tool couldn’t keep up.
The final straw?
“We were told we couldn’t make core changes to our comp plan eligibility. That was the final push to reevaluate QuotaPath,” said Emma.
The Switch to QuotaPath (and Flexibility)
After seeing a demo of QuotaPath and understanding its usability, support, and flexibility with payouts eligibility, Moxo moved forward with a new solution in place.
“QuotaPath is very plug and play,” said Emma. “You select your components, see the plan, and reps know exactly how they earn. That was important to us.”
Plus, Emma was preparing for parental leave during the implementation process, and ease of use for her team was a must.
“QuotaPath was just so user-friendly, and we never got told ‘no’ unlike our previous tool. Even with tricky comp plan caveats, there was always a way to build it,” said Emma.
The Results: Time Saved, Visibility Gained, and Less Risk
The switch was worth it.
Moxo has transformed how it manages and delivers commissions. The impact spans operations, finance, and the sales team—streamlining previously manual work, reducing risk, and providing reps with the clarity they need to stay motivated.
From a Week to a Few Hours
“Preparing commissions used to take at least a week of uninterrupted time in several sheets. Now, it takes a couple of hours to make updates across all teams and plans,” said Emma.
Accurate, Locked Historical Payouts
And, on the financial and reporting side, Emma and her team no longer encounter issues with historical data being subject to change.
“One of the biggest issues with our previous tool was that historical payouts were subject to change, which was a really scary thought. If you made one change, there was no way to confirm it updated everywhere it needed to, because everything was so formula-based,” said Emma. “With QuotaPath, previous payouts are locked in. Whether we change a rate or a path moving forward, we know it won’t impact historicals—and that gives us peace of mind.”
Company-Wide Adoption and Scaling Confidence
As Moxo’s business grew, so did the need for a compensation tool that could support more than just sales. With QuotaPath, they’ve expanded usage across departments and eliminated the manual work that once lived in spreadsheets.
“We’ve brought our CS team into QuotaPath. We rarely touch a G-Sheet anymore.” Emma said. “Adding new team members to existing plans is simple, and as more departments adopt components that can be calculated in QuotaPath, it’s a no-brainer to keep building everything there.”
Sales Team Visibility and Motivation
Moxo’s sales teams, too, noticed the difference in systems.
With QuotaPath, they now see their earnings in a way that mirrors how they think about their work, deal by deal.
“Our sales team loves QuotaPath,” Emma said. “Seeing earnings tied directly to each deal or meeting makes it easy to understand how they’re paid. It’s much more intuitive than before, where we showed total earnings and then explained the breakdown after the fact.”
Onboarding & Support: “You Always Brought the Solution”
The QuotaPath support also stood out as a differentiator when comparing the two solutions.
“With our previous tool, I was kind of on my own. With QuotaPath, your team always came to us with a solution, not the other way around,” said Emma. “We reach out weekly. You’re responsive, and quarterly check-ins ensure everything stays aligned.”
Would Moxo Recommend QuotaPath?
To put it simply: Yes.
“QuotaPath has been an amazing change for us. I recommend it to RevOps leaders, sales managers, and finance across the board,” said Emma.
