The Challenge: Spreadsheets That “Were No Less Than Horrible”
Before implementing QuotaPath, commissions at Core Imaging were tracked manually in spreadsheets…and it was a mess.
“It was no less than horrible,” Randy said. “There was no accountability from the rep side. They didn’t know what could actually be paid or when it was being paid. And from our side, it was hard to maintain. What did we pay? When did we pay? It was just difficult to keep up.”
As the business grew, so did the complexity, especially as different product lines required different comp logic.
Randy needed a tool that could keep pace.
The Evaluation: From Frustration to Confidence
After an unsatisfying run with another commission platform (Palette), Randy and team evaluated options surfaced via HubSpot.
“Palette was a great stepping stone, but it was tough to use, for both us and the reps. Every month we had to jump on a call because something wasn’t working,” Randy explained.
With QuotaPath, the experience was immediately different.
“The minute I had my first demo with QuotaPath, I knew,” said Randy. “We looked at another vendor, but it wasn’t as polished or complete. Our Customer Success Manager, Tyler, set us up right away, and I could tell we were in good hands.”
The Solution: Transparent, Streamlined, Rep-Friendly
Since adopting QuotaPath, Randy’s admin burden has drastically reduced.
“What used to be days and days of admin is now less than an hour,” he said. “From a usability standpoint, it’s the easiest thing I’ve done yet.”
Reps now have complete transparency into their earnings before payroll hits.
“QuotaPath allows reps to see what they’re going to get paid on, and what’s eligible for payment. I love the leaderboard, too. Reps are competitive, so why not show it daily?”
Adoption: “Reps Know What’s Coming and When”
With QuotaPath in place, reps no longer flood Randy with questions.
“They can log in, see their status, understand their pipeline, and get excited about payouts. It’s taken a lot off my plate and increased their confidence at the same time.”
“From setup to daily use, QuotaPath has made my life easier, made our reps happier, and saved us hours. I would never go back to spreadsheets.”
ROI: From Days to Minutes
For Randy, the ROI is simple.
“What used to take days now takes under an hour. We’re not hopping on support calls constantly. Reps have real-time visibility. And I have peace of mind. It’s just working the way it should.”
Support and Experience: “Tyler Is My Man”
From onboarding to ongoing use, Randy called out the QuotaPath support team as a major differentiator.
“Tyler set us up right away. Everything was perfect. And if I ever have a question, I know I can get a quick answer. It’s the best support I’ve had with any platform.”
Would Core Imaging Recommend QuotaPath?
“Absolutely,” Randy said. “I already have. It’s just a better way to manage commissions.”
