The Challenge: Spreadsheets and Overcomplicated Software Slowed Operations
When Taggart joined Whistic, he inherited Spiff, which reps found frustrating and ineffective. As a result, he and his team transitioned back to spreadsheets to simplify the process.
But spreadsheets lasted just two months.
“It quickly became clear that spreadsheets weren’t scalable. Reps were frustrated, and the process was taking up too much time. We knew we needed a tool, but we also needed one that wouldn’t overcomplicate things like our previous software,” said Taggart.
Whistic evaluated multiple solutions, including Performio, CaptivateIQ, and Spiff, before choosing QuotaPath.
The Solution: A Simple Yet Powerful Approach to Commission Tracking
“What stood out about QuotaPath was its simplicity. It did exactly what we needed without adding unnecessary complexity,” Taggart said.
From the first demo, Whistic saw that QuotaPath aligned with their compensation philosophy. Unlike other tools that overengineered commission tracking, QuotaPath streamlined the process while maintaining accuracy and transparency.
“It just clicked for us. The interface was intuitive, the setup was straightforward, and our reps would be able to see everything they needed without a steep learning curve,” said Taggart.
The Results: Faster Payouts, Fewer Errors, and Increased Trust
Since implementing QuotaPath in 2024, Whistic has experienced:
90% Reduction in Time Spent Processing Commissions
Previously, commission processing took five to seven hours per cycle for a team of about 30 commissionable employees. With QuotaPath, that time has been reduced to just 30 minutes.
“The time saved is immense,” Taggart said. “Instead of spending hours validating and recalculating numbers, we can run commissions quickly and accurately.”
Improved Transparency and Rep Satisfaction
Reps adapted to QuotaPath’s user-friendly interface, which was a nice change from their first go with automated commissions.
Feedback from the team has been overwhelmingly positive.
“It’s so much easier for reps to track their earnings now. They know where to find everything, they don’t have to ask constant questions, and they can flag discrepancies directly in the system,” said Taggart.
Greater Accuracy and Organizational Trust
QuotaPath has helped Whistic eliminate wide variances between estimated and actual payouts, increasing trust across the company.
“Before, finance and sales were constantly going back and forth to reconcile numbers. Now, we’re aligned from the start, and confidence in the system has grown immensely,” Taggart said.
Onboarding and Support: A Seamless Transition
While Whistic needed to move fast, Taggart recommends fully exploring QuotaPath’s capabilities.
“We had an aggressive timeline, but if I could do it again, I’d allow extra time to learn all the features up front. That would’ve paid dividends down the road,” he said.
As for customer support?
“QuotaPath’s team is phenomenal. Our CSM, AE, and support staff have been incredibly responsive. Anytime we’ve had a question, they’ve been there with a quick solution,” added Taggart.
Would Whistic Recommend QuotaPath? “Absolutely.”
“QuotaPath does everything we need—and nothing we don’t. It’s simple, efficient, and just makes sense for small to mid-sized teams,” said Taggart.
In fact, Taggart has already referred to multiple companies.
Will you be next?
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