YPrime Eliminates Errors and Reclaims 80+ Hours a Quarter with QuotaPath

By automating commissions with QuotaPath, YPrime’s SVP of Finance, Michael Bishop, eliminated manual processes, saved over 80 hours per quarter, and restored confidence across their finance and sales teams.

About YPrime

YPrime is a global provider of eClinical solutions that accelerate clinical trial timelines and improve data quality for life sciences organizations. Their software helps pharmaceutical sponsors streamline operations and bring new treatments to market faster.

2

Integrations (HubSpot & NetSuite)

12-15

Commissioned Employees

80+

Hours Saved per Quarter

100%

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The Challenge: Errors, Spreadsheets, and 80+ Hours of Manual Work

Before QuotaPath, calculating commissions was a manual process that took more than 80 hours each quarter.

“Someone on my team was responsible for calculating, communicating, and answering questions on commissions,” said Michael.

Even after switching from QuickBooks to NetSuite, the team struggled with disconnected systems, manual data handling, and comp plan changes that were hard to trace.

“Humans doing human things… they make mistakes,” Michael said. “We wanted a tool that could bring all our data into one place, do the math for us, and maintain traceability and control.”

The Switch: HubSpot Integration and Seamless Setup

YPrime evaluated QuotaPath and CaptivateIQ but ultimately chose QuotaPath for its tight integration with HubSpot and ease of use for finance admins.

“We use HubSpot as our CRM, and that was a huge selling feature,” Michael said. “Once we set it up, I, someone in Finance, was able to go in and map the fields. It was immensely easy.”

Instead of relying on manual syncs or IT support, the Finance team could manage everything internally.

“QuotaPath did exactly what we told it to do,” he added. “If something’s wrong, it’s because we set it up incorrectly…not because the tool made a mistake.”

Integrated Tech Stack: HubSpot + NetSuite + QuotaPath

Additionally, YPrime pulls key data from NetSuite to drive commission logic in QuotaPath.

And thanks to the platform’s admin-friendly design, even complex conditional logic was easy to validate and maintain.

“QuotaPath allows us to apply our mental capacity elsewhere…on work that’s actually value-add,” Michael said.

Results: Immediate ROI, Better Controls, and More Trust

After their first full quarter using QuotaPath, YPrime saw immediate results.

The Finance team reclaimed 80+ hours per quarter, redirecting that time to higher-value work. 

We had a return on investment almost immediately,” said Michael. “It’s a no-brainer.”

From Firefighting to Forecasting

With real-time data flowing from HubSpot, the team eliminated the need for back-and-forth questions about how and when reps would be paid.

“Before, we never really had trust that we were paying people right. And I’m not sure reps fully trusted that either,” said Michael. “We now have a foundation where we can build mutual trust between our teams.”

Sales Team Visibility, Finance Team Control

Although initial rep feedback was mixed, due to the natural friction of change, the adoption curve improved quickly.

“People are naturally averse to change,” said Michael. “That was a challenge for us…understanding that you can’t put all your checks on the back end. When you automate a process, you’ve got to put your checks on the front end. It’s just a mindset shift.”

The Verdict

“QuotaPath gave us time back, accuracy, and alignment. It’s not just about commission calcs…it’s about trust and clarity across the business.”
— Michael Bishop, SVP of Finance at YPrime

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