NeuroFlow Streamlined Its Commission Process in 2.5 Weeks

neuroflow quotapath customer story

At NeuroFlow, spreadsheets once ruled the commission process…not in a good way.

“Both the finance team and the salesperson were doing their own calculations in separate spreadsheets,” said Genevieve Moss-Hawkins, Systems Operations Manager at NeuroFlow. “We had to slowly come to a consensus together on what the payout would be. It was very much a manual process.”

As the health tech company grew, so did the complexity of its commission structures

With increasing enterprise deals and varying roles across the sales org, a scalable and transparent solution became essential.

That’s when the team turned to QuotaPath.

“The value we get from automating and being transparent about commission calculations is huge. It’s systems-driven from our CRM down to the payout, and that’s invaluable.”

— Genevieve Moss-Hawkins, Systems Operations Manager, NeuroFlow

Why NeuroFlow Chose QuotaPath

Genevieve discovered QuotaPath through the Philadelphia startup network and quickly saw promise in its Salesforce integration and intuitive interface.

“We loved what we were seeing, and the price was reasonable for us,” she said.

The clincher? Flexibility and fast configuration.

“QuotaPath had all our Salesforce fields available to play with and could represent the complexity of our business,” Genevieve said. “There was no question on either the finance or sales side about the payout.”

After a quick onboarding (2-3 weeks), NeuroFlow transitioned from disjointed spreadsheets to a streamlined, unified commission process.

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Efficiency, Accuracy, and Time Back

Since implementing QuotaPath, the time savings have been immediate and ongoing.

“The time I’m not in spreadsheets doing manual calculations is huge,” Genevieve said. “Now, I reconcile commissions quarterly, approve deals quickly, and schedule payouts efficiently.”

What used to take days now takes hours, and the finance team no longer has to act as the go-between for commission questions.

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See QuotaPath earnings data directly in Salesforce.

Rep Motivation Through Visibility

But it’s not just Genevieve who benefited from the implementation.

Reps, too, can now forecast their commissions, track payout timelines, and understand how their earnings are calculated.

“The sales team loves having the ability to see their pipeline, forecast potential commissions, and understand exactly when they’ll get paid,” said Genevieve. “QuotaPath keeps them motivated and eliminates the back-and-forth.”

From Feedback to Feature: The Power of Partnership

Additionally, throughout their 3-year relationship with QuotaPath, Genevieve has seen some of her team’s feedback go live in the product. 

For instance, Genevieve’s early feedback helped shape QuotaPath’s Draft Plans feature, allowing teams to simulate and test commission models without affecting the live environment.

“Really early on, we provided feedback about wanting to mock up a plan and run scenarios without using the production environment,” Genevieve shared. “QuotaPath built and released Draft Plans. We’ve used it for at least one year of commission planning.”

Recommended Reading:

Build and test comp plans with QuotaPath’s draft plans and plan details tools.

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Trust in the Tech and the Team Behind It

Lastly, Genevive called out QuotaPath’s Support, describing it as a cornerstone of NeuroFlow’s success with QuotaPath.

“Anything we’ve encountered as a challenge, we’ve been able to voice and have addressed by the QuotaPath team,” Genevieve said.

That responsiveness has made QuotaPath not just a vendor, but a long-term partner.

Ready to evaluate QuotaPath?

See how QuotaPath can simplify your commission process through trusted automation, visibility, and comp plans that drive performance. Schedule a demo today.

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